Thank you for reaching out.
We appreciate your patience and will be happy to solve whatever your concern is for you. I’d gladly respond to any questions or inquiries through email, or you can chat with our live-support agent by clicking on livechat button on the bottom right corner of the page.
Please note that we keep our support online only. This helps us to organise and categorise the numerous requests we receive, in order to increase our efficiency and responsiveness. We’re confident that we can provide you with the same level of service online that you’d receive via telephone.
Online support means we have a record of your previous communication with us, so you shouldn’t need to repeat questions, and less gets lost in translation if we need to escalate your issue to a specialist team.
Kindly provide me with more information; it will help me better understand and find the best way to move forward with your request.
Thank you